Community Veterans Mental Health Service

Once the referral letter, email or telephone call has been received by the veterans mental health service, the veteran will be contacted within three working days by telephone (if possible), email or letter to arrange a suitable time for an assessment interview with the Community Veterans Mental Health Therapist, Neil J. Kitchiner. The assessment will take place in a suitable NHS location near to the veterans home if required or at the University Hospital of Wales in Cardiff.

During the assessment, which will last up to 90 minutes, the veteran will be asked to describe their current problems/symptoms and their effects on day to day activities. Information will also be gathered regarding her/his background, military service and any previous difficulties.

Following the assessment an agreed therapeutic plan will be developed and the veteran supplied with relevant information on how they can be assisted and/or treated. If required, specialist services will be contacted on behalf of the veteran to provide an evidenced based treatment package. The community veterans mental health therapist will provide support and regular contact with the veteran as they progress through their treatment pathway.